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www.wmfd.com - An annual list of the country's top consumer complaints finds many of the usual suspects and some new problems on the rise. }}" />

   
 
 
Top Consumer Complaints Finds Similar Scams And New Problems

Story By: Larry Stine

 

 

 
 
 
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  Original Published: 8/2/2013 An annual list of the country's top consumer complaints finds many of the usual suspects and some new problems on the rise. Karin Caifa looks at the top 10, plus some tips to keep your money safe, in our Consumer Watch. The latest list of the most common complaints from the Consumer Federation of America finds many of the same scams at the top. "Auto repairs and sales and home improvement and construction are big-ticket items that consumers are likely to complain about if something goes wrong," offers Susan Grant with the Consumer Federation of America. "And credit and debt problems are just always going to be with us." In addition to autos, home improvement and credit and debt disputes, the list includes: 1. Problems with utility billing and services. 2. Retailcomplaints. 3. Misrepresentation of promised services. 4. Home solicitations, including do-not-call violations. 5. Landlord tenant disputes. 6. Internet purchases. 7. Complints related to furniture, appliances and other household goods. The listwas compiled from complaints to state and local consumer agencies in 20 states. Among the fastest-growing gripes: 1. Towing disputes. 2. Landlords and tenant problems. 3. Abusive debt collection practices. 4. Telephone service billing issues. 5. Unlicensed contractors. The best protection canbe a consumers' own research. "In general, I would say to consumers, don't be pressured into agreeing tosomething, get all of the details of a transaction before you commit, and be sure you check it out if you have any doubts," says Grant. After all, once money has gone to a scammer, it can be tough, even impossible, to get it back.
   
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