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More Problems For Affordable Care Act Website

Story By: Larry Stine

 

 

 
 
 
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  Original Published: 10/29/2013 More major problems for the Affordable Care Act website. As Athena Jones reports, a technical failure leaves users unable to access "healthcare.gov." Another major stumble for the problem-riddled website healthcare.gov. "We're working out the kinks in the system," says Health and Human Services Secretary Kathleen Sebelius. Visitors to the site late Sunday couldn't apply for healthcare coverage. A vendor for Verizon, the company running the websites' data services hub, "experienced a failure in a networking component" that service connects healthcare.gov to the IRS and other databases used to determine eligibilty. The company says they're working on the problem. "What you're seeing here, is a gab in innovation, and a gab in execution," says Vivek Kundra, vice president of emerging markets for Salesforce.com. Plagued with technical issues since its October 1 rollout, healthcare.gov has been widely criticized and now ridiculed on late night TV. "The site was only designed to handle six users at a time, so if you're in a rush, consider using our low-res website, with simpler fonts and graphics." Saturday Night Live mocking Kathleen Sebelius. "It's better today than it was on October 1." Responsible for overseeing the website's implementation and the pressure isn't letting up. "We've had more people from October 1, people have been getting letters of deniel," says Republican Senator John Barrasso of Wyoming. "Losing insurance they have, as of Saturday Night Live last night, the laughing stock of America. She's lost considerable credibility." New Hampshire Senator Jeanne Shaheen urged an extension on the March 31 enrollment schedule. "What I'm proposing is that we extend the period in which people can enroll, so we can make sure we can get as many people who want health insurance, able to enroll and be able to be covered." The administration says that mandate won't change. "We're way too early in the process," says President Barack Obama, promising... "We've got people working overtime, 24/7, to boost capacity and address these problems, every single day. We will not rest until the work is done." Meanwhile, healthcare.gov got a makeover. An image of a young woman who became known as the "Obamacare Girl" and a symbol of the online federal exchange is no longer on the homepage. And the website now highlights the different enrollment options.
   
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