WMFD TV

Search Archive WMFD.com News

www.wmfd.com - A Massachusetts mom is feeling a lot better after receiving an apology from JetBlue Airlines. }}" />

   
 
 
Mother Grateful For JetBlue Apology Following Incident

Story By: Larry Stine

 

 

 
 
 
  Email Story to Friend
   
  Original Published: 6/17/2014

A Massachusetts mom is feeling a lot better after receiving an apology from JetBlue Airlines. Last week, as she was traveling with her two daughters aboard a JetBlue flight from New York to Boston, the plane was delayed on the runway. A flight attendant refused to let Jennifer Devereaux's 3-year-old use the bathroom. The child ended up urinating on herself, and mom was furious. Now that the company called to make amends, Jennifer says she's happy JetBlue did the right thing. "She said I am a mom too. I understand what you going through and I am so sorry this happened to you," says Jennifer Devereaux. "I didn't care about a voucher. That kind of stuff doesn't matter to me. But I did want an apology for my family because we really felt we were mistreated and felt awful about." JetBlue says its employees will undergo sensitivity training. They offered the family a $50 credit and $5,000 to be given to the charity of their choice.

   
  MORE RECENT NEWS
 
Image1 The ninth annual Make a Difference food drive is underway. Full Story
Image1 The Richland County Clerk of Court auto title office will close Wednesday, Oct. 29, at 2:30 p.m. It will be closed all day Thursday, Oct. 30. The office will reopen Friday, Oct. 31 at 8 a.m. Full Story
 
Image1 An explosion rocks Major Metals Company outside of Bellville Thursday afternoon. Full Story
Image1 Standing room only at Lexington School's Board of Education meeting Wednesday night. Full Story
  MORE NEWS
 

Lex Teachers Make a Statement at Board Meeting

Richland Newhope Honors Local Businesses And Employees

Congressman Jordan Watches Ebola Patient Care Preparations

Newhope superintendent named interim Crawford DD leader

Family Life Counseling Opens Office In Shelby

Benefit will be held for woman in need of lung transplant

More News