WMFD TV

Search Archive WMFD.com News

www.wmfd.com - A Massachusetts mom is feeling a lot better after receiving an apology from JetBlue Airlines. }}" />

   
 
 
Mother Grateful For JetBlue Apology Following Incident

Story By: Larry Stine

 

 

 
 
 
  Email Story to Friend
   
  Original Published: 6/17/2014

A Massachusetts mom is feeling a lot better after receiving an apology from JetBlue Airlines. Last week, as she was traveling with her two daughters aboard a JetBlue flight from New York to Boston, the plane was delayed on the runway. A flight attendant refused to let Jennifer Devereaux's 3-year-old use the bathroom. The child ended up urinating on herself, and mom was furious. Now that the company called to make amends, Jennifer says she's happy JetBlue did the right thing. "She said I am a mom too. I understand what you going through and I am so sorry this happened to you," says Jennifer Devereaux. "I didn't care about a voucher. That kind of stuff doesn't matter to me. But I did want an apology for my family because we really felt we were mistreated and felt awful about." JetBlue says its employees will undergo sensitivity training. They offered the family a $50 credit and $5,000 to be given to the charity of their choice.

   
  MORE RECENT NEWS
 
Image1 A Medina County man convicted of pandering child pornography has been sentenced to 28 years in prison. Full Story
Image1 As shoppers prepare to take advantage of deals around Thanksgiving and into the holiday shopping season, Attorney General Mike DeWine is encouraging Ohioans to remember their consumer rights. Full Story
 
Image1 Ontario Police are ready for another Black Friday and Christmas shopping season, and the heavy traffic and potential for crime they bring. Full Story
Image1 The Mansfield Noon Optimist Club gets a Washington update Wednesday from a special guest. Full Story
  MORE NEWS
 

Congressman Gibbs Speaks To Mansfield Noon Optimist Club

Meth Lab Found In Lucas Home, Two Arrested

Friendly House receives donation from Richland Bank

Marvin Memorial Library Seeks Levy

Cleveland Browns star safety coming to Ashland

Galion senior marching in Macy's Thanksgiving Day Parade

Post offices closed on Thanksgiving

Two Men Charged In Attempted Prison Drug Conveyance

Dowds Elementary Students Grocery Shop For Shelby Helpline

Sugargrove Tree Farm Owner Going To White House

Shelby School Board OK's Pay Hike For Substitute Teachers

Tornado Siren Testing Wednesday

Displaced Stimens Apartment Residents Receiving Donations

Famous Family Psychologist Visits Mansfield

Man arrested after burglary investigation leads to chase

High Wind WARNING

More News