WMFD TV

Search Archive WMFD.com News

www.wmfd.com - A Massachusetts mom is feeling a lot better after receiving an apology from JetBlue Airlines. }}" />

   
 
 
Mother Grateful For JetBlue Apology Following Incident

Story By: Larry Stine

 

 

 
 
 
  Email Story to Friend
   
  Original Published: 6/17/2014

A Massachusetts mom is feeling a lot better after receiving an apology from JetBlue Airlines. Last week, as she was traveling with her two daughters aboard a JetBlue flight from New York to Boston, the plane was delayed on the runway. A flight attendant refused to let Jennifer Devereaux's 3-year-old use the bathroom. The child ended up urinating on herself, and mom was furious. Now that the company called to make amends, Jennifer says she's happy JetBlue did the right thing. "She said I am a mom too. I understand what you going through and I am so sorry this happened to you," says Jennifer Devereaux. "I didn't care about a voucher. That kind of stuff doesn't matter to me. But I did want an apology for my family because we really felt we were mistreated and felt awful about." JetBlue says its employees will undergo sensitivity training. They offered the family a $50 credit and $5,000 to be given to the charity of their choice.

   
  MORE RECENT NEWS
 
Image1 The up and coming Phoenix Brewing Company in downtown Mansfield places in statewide competition. Full Story
Image1 Fifteen businesses in Richland County are cited in a multi- agency alcohol and tobacco sales compliance operation. Full Story
 
Image1 Fifty residents of Stimens Apartments at 750 Maple Street are homeless, following a fire that roared through and destroyed the 24-unit building Wednesday. Full Story
Image1 A tentative three-year deal between the Lexington Teachers Association and the Lexington Board of Education was reached after a six-month negotiation. Full Story
  MORE NEWS
 

Lexington Teachers Reach Tentative Agreement

Ground Broken For Townplace Suites By Marriott Hotel

Victims of deadly mobile fire identified

Mansfield Salvation Army Kicks-Off Red Kettle Campaign

Celebration of Lights Honors Loved Ones

Three Dead In Galion House Fire

North Central State College Billboard an Eyesore to Some

Snow Trails Preps for 2014-2015 Season!

Pioneer Career And Technology Superintendent Retiring

Local foundation prepares for annual holiday giveaway

Veteran Benefits Resource And Job Fair Underway

Children's Grief Awareness Day Event Planned

Ashland man pleads not guilty to killing his girlfriend

Mansfield man headed to prison for Burns Street shooting

Celebrity Chef event to raise funds for United Way

Churches and organizations offering free Thanksgiving meals

More News