WMFD TV

Search Archive WMFD.com News

www.wmfd.com - A Massachusetts mom is feeling a lot better after receiving an apology from JetBlue Airlines.

   
 
 
Mother Grateful For JetBlue Apology Following Incident

Story By: Larry Stine

 

 

 
 
 
  Email Story to Friend
   
 

A Massachusetts mom is feeling a lot better after receiving an apology from JetBlue Airlines. Last week, as she was traveling with her two daughters aboard a JetBlue flight from New York to Boston, the plane was delayed on the runway. A flight attendant refused to let Jennifer Devereaux's 3-year-old use the bathroom. The child ended up urinating on herself, and mom was furious. Now that the company called to make amends, Jennifer says she's happy JetBlue did the right thing. "She said I am a mom too. I understand what you going through and I am so sorry this happened to you," says Jennifer Devereaux. "I didn't care about a voucher. That kind of stuff doesn't matter to me. But I did want an apology for my family because we really felt we were mistreated and felt awful about." JetBlue says its employees will undergo sensitivity training. They offered the family a $50 credit and $5,000 to be given to the charity of their choice.

   
  MORE NATIONAL - WORLD NEWS
 
Image1 A farmer and his son uncovered a rare find: an entire Mammoth skeleton believed to be tens of thousands of years old. Full Story
Image1 E-cigarettes were marketed as the answer to the foul results of tobacco smoke, but the World Health Organization now suggest the vapors from e- cigarettes increase the levels of toxins in the air, including nicotine. Full Story
 
Image1 More Americans are planning to head out of town for the Labor Day weekend. Full Story
Image1 Giving back to the community doesn't have to require grand gestures or a lot of money, as one New York City hair stylist show us, all it takes is sharing your skills, and a smile. Full Story
  MORE NATIONAL WORLD NEWS
 

High-End New York City Stylist Gives Free Cuts To Homeless

More Spend Time Thinking About Vacation Then Their 401K's

Senator McCaskill Says No Federal Funds Without Body Cameras

Girl Accidentally Shoots, Kills Gun Range Instructor

Challege Urges People To Donate Bucket Of Rice To The Poor

More News